Differences

This shows you the differences between two versions of the page.

--- en:support:account:sb_funktionen [28.06.2012 16:50] – external edit 127.0.0.1
+++ en:support:account:sb_funktionen [08.10.2023 17:22] (current) – plieske
@@ Line 1: / Line 1: @@
 ======= Self-service functions =======
-The [[https://sb.zvw.uni-goettingen.de/sb/rds?state=user&type=0&noDBAction=y&init=y|self-service functions]] provide you with a number of useful services that can be used at home with nothing else but your internet browser. You might as well use the self-service functions on the terminals next to [[en:support:studit_support:chipkartenstelle|chip card issue point]]. You'll also be able to print out certificates you need there.
+<WRAP center info round 60%>**Since 11th April 2011, the self-service functions are integrated into [[https://ecampus.uni-
-**Since 11th April 2011, the self service functions are integrated into [[https://ecampus.uni-
 goettingen.de|eCampus]]. You will have to login to [[https://ecampus.uni
-goettingen.de|eCampus]] ith your account and password, then look for a tab called SB. There you'll find the self service functions as you are used to.**\\
+goettingen.de|eCampus]] with your user name and password. If you have received your student ID before April 2008 and have not received your university account yet, please come to the [[en:support:studit_support:chipkartenstelle|chip card office]] or to one of our [[en:support:studit_support:standorte|studIT helpdesks]] to get your account there.**\\
-\\
-Here is a list of functions:
+=== What do I need on my computer in order to use the self-service functions? ===
+In order to use all the functions on the website, you should have [[http://get.adobe.com/uk/reader/|Acrobat Reader]] installed on your computer. In addition, your browser must allow pop-up windows and java-script must be activated.
+=== Where can I find the self-service functions? ===
+You can have access to the self-service functions <del>either at one of the four terminals next to the [[en:support:studit_support:chipkartenstelle|chip card issue point]] or</del> online on [[http://ecampus.uni-goettingen.de/|eCampus]]. Write your user name in lower case letters! After logging in, click on the burger menu in the top lefthand corner of the screen and on "Self-Service" and you'll immediatly have access to the following:
+</WRAP>
 === Re-registration: ===
 Payment of semester fees online by direct debit (you are re-registered automatically within seven days).
-=== course of study certificates: ===
+=== Reports: Course of study certificates: ===
 Printout of (ex-)matriculation, retirement insurance, BAFöG, course of study certificates as well as confirmations of enrolment, which are also available in English.
-=== contact information: ===
+=== Contact information: ===
 The Registrar's Office needs your current address data to contact you in all matters
-concerning your studies. You can and should update your home and semester address as well as contact information such as telephone, mobile and e-mail address online at any time.
+concerning your studies. You can and should update your home and semester address as well as contact information such as telephone and mobile online at any time.
-=== new TAN lists: ===
-For every action in the self-service functions application you'll need a transaction number (TAN). You can generate a [[en:support:account:tan_liste|new list]] online by using the self-service functions and print out a new one. Keep in mind that you will need the last TAN on the old list to generate a new one (highlighted on the list)! Your TAN list is valid for signing up for examns at the Examination Office web application (FlexNow), too.
-**Please note: You still can use the self-service functions to print certificates after exmatriculation. Therefore, please keep your PIN and your TAN list after you have finished your studies!**
+**Please note: You still can use the self-service functions to print certificates after [[en:support:account:account_exmatrikulierte|exmatriculation]]. Therefore, please keep your password after you have finished your studies!**
-If you have any more questions concerning the self-service functions, please see the [[http://www.uni-goettingen.de/en/13706.html|FAQ]] for more information.
+If you have any more questions concerning the self-service functions, please see the [[http://www.uni-goettingen.de/en/13706.html|FAQ]] for more information.\\
-{{tag> self-service functions terminal terminals sb pin tan flexnow certificate account}}
+{{tag> self-service functions terminal terminals sb pin flexnow certificate account}}