Differences

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--- en:support:account:sb_funktionen [03.04.2011 14:47] – helena.zimpel
+++ en:support:account:sb_funktionen [08.10.2023 17:22] (current) – plieske
@@ Line 1: / Line 1: @@
 ======= Self-service functions =======
-The [[https://sb.zvw.uni-goettingen.de/sb/rds?state=user&type=0&noDBAction=y&init=y|self-service functions]] provide you a number of useful services that can be used at home with nothing but your internet browser. You might as well use the self-service functions on the terminals next to [[en:support:studit_support:chipkartenstelle|chip card issue point]]. You'll also be able to print out certificates there.
+<WRAP center info round 60%>**Since 11th April 2011, the self-service functions are integrated into [[https://ecampus.uni-
+goettingen.de|eCampus]]. You will have to login to [[https://ecampus.uni
+goettingen.de|eCampus]] with your user name and password. If you have received your student ID before April 2008 and have not received your university account yet, please come to the [[en:support:studit_support:chipkartenstelle|chip card office]] or to one of our [[en:support:studit_support:standorte|studIT helpdesks]] to get your account there.**\\
+=== What do I need on my computer in order to use the self-service functions? ===
+In order to use all the functions on the website, you should have [[http://get.adobe.com/uk/reader/|Acrobat Reader]] installed on your computer. In addition, your browser must allow pop-up windows and java-script must be activated.
+=== Where can I find the self-service functions? ===
+You can have access to the self-service functions <del>either at one of the four terminals next to the [[en:support:studit_support:chipkartenstelle|chip card issue point]] or</del> online on [[http://ecampus.uni-goettingen.de/|eCampus]]. Write your user name in lower case letters! After logging in, click on the burger menu in the top lefthand corner of the screen and on "Self-Service" and you'll immediatly have access to the following:
+</WRAP>
 === Re-registration: ===
 Payment of semester fees online by direct debit (you are re-registered automatically within seven days).
-=== course of study certificates: ===
+=== Reports: Course of study certificates: ===
 Printout of (ex-)matriculation, retirement insurance, BAFöG, course of study certificates as well as confirmations of enrolment, which are also available in English.
-=== contact information: ===
+=== Contact information: ===
-The Registrar's Office needs your current address data to contact you in all matters concerning your studies. You can update your home and semester address as well as contact information such as telephone, mobile and e-mail address online at any time.
+The Registrar's Office needs your current address data to contact you in all matters
+concerning your studies. You can and should update your home and semester address as well as contact information such as telephone and mobile online at any time.
-=== new TAN lists: ===
-For every action in the self-service functions application you'll need a transaction number (TAN). You can generate a [[en:support:account:tan_liste|new list]] online by using the self-service functions and print out a new one. Keep in mind that you will need the last TAN on the old list to generate a new one! Your TAN list is valid for registrations for examination at the Examination Office web application (FlexNow), too.
-**Please note: You still can use the self-service functions to print certificates after exmatriculation. Therefore, please keep your PIN and your TAN list after you have finished your studies!**
+**Please note: You still can use the self-service functions to print certificates after [[en:support:account:account_exmatrikulierte|exmatriculation]]. Therefore, please keep your password after you have finished your studies!**
-If you have any more questions concerning the self-service functions, please see the [[http://www.uni-goettingen.de/en/13706.html|FAQ]] for more information.
+If you have any more questions concerning the self-service functions, please see the [[http://www.uni-goettingen.de/en/13706.html|FAQ]] for more information.\\
-{{tag> self-service functions terminal terminals sb pin tan flexnow certificate account}}
+{{tag> self-service functions terminal terminals sb pin flexnow certificate account}}