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--- en:support:drucken:drucken_am_eigenen_pc_win8 [20.11.2012 16:50] – [I. Basics] helena.zimpel
+++ en:support:drucken:drucken_am_eigenen_pc_win8 [01.02.2021 12:10] (current) – removed strauss
@@ Line 1: / Line 1: @@
-======= Printing from your own PC (Windows 8) =======
-====== I. Basics ======
-At various [[en:support:drucken:drucker|locations]] studIT offers their users the possibility to print. For using that service, students first have to top up their print contingent at the [[en:support:studit_support:chipkartenstelle|chip card issue point (in the main lecture hall building)]], at the [[en:support:studit_support:lrc_med|learning resources center at the department library of the University Medical School]] or at the computer center of the faculty of economic and social sciences ("WiSo-Rechenzentrum"). After that they not only can use the [[en:support:rechnerstandorte:|studIT computers]] at university for printing, for example at the [[en:support:studit_support:lrc|LRCs]] or CIP-Pools, but also their own PC at home or notebook respectively.
-[[en:support:drucken:drucker|Here you can find a list with all printers available with a description.]]
-====== II. Requirements ======
-  * [[en:support:account:|A university/ studIT account]] and a computer running Windows XP, Vista, 7 or 8
-  * internet connection
-  * when using GoeMobile or a private internet provider you need to establish a connection via Cisco VPN-Client, which is not necessary when using eduroam
-  * installation of the client software for the printing system on your own computer
-  * balance on your printing account
-===== Brief instruction =====
-  - log into GoeMobile or eduroam within its range
-  - when using GoeMobile or if you want to print at home: establish a connection via [[en:support:wlan:vpn_client|Cisco VPN client]] in order to get an IP address belonging to university
-  - establish a connection with the printing server ** \\print-win.student.uni-goettingen.de**
-  - authentication: ug-student\username
-  - choose and connect to printer
-  - download and install Papercut client
-  - print
-Attention: When restarting your computer, you need to reconnect to the printers you have once connected to. The reason for this is that the Papercut client needs to be active (visible window with balance for printing).
-====== III. Installation process ======
-===== 1.) Dial-up =====
-To be able to communicate with the studIT printing server, you first need to establish a connection via [[en:support:wlan:vpn_client|VPN client]] to the university network. You can also du that at home when using your private DSL connection. If you use eduroam, you do not need to use the VPN client.
-===== 2.) Establishing a connection to the printing server =====
-After dialing-up into the university network a connection to the printing server needs to be established.
-Firstly, open the Windows Explorer. If you still are on the Metro surface, go to desktop (press Win+D until the desktop appears).
-Type \\print-win.student.uni-goettingen.de into the address bar and confirm with ENTER.
-{{:support:drucken:win8_explorer_link.png?300|}} \\  \\
-===== 3.) Authentication =====
-Now a new window opens, where you have to enter your access data so that the printing server is able to assign the user correctly. Into the first field ("Benutzername"), insert ug-student\firstname.lastname (or your account respectively), into the second one ("Kennwort") enter your password of your account. Confirm your entry with OK.
-{{:support:drucken:win8_benutzername_und_kennwort.png?300|}}\\ \\
-**Important: Do not forget to write the domain ug-student\ in front of your user name!**
-For future connections you also can save your login data so that you do not have to insert it again (tick "Save registration data").
-===== 4.) Choose and connect to printer =====
-After successful authentication a new window opens listing all printers available. Normally it is only possible to connect to printers of your own department or public printers, e. g. at the LRCs.
-[[en:support:drucken:drucker|Here]] you can find a list with all printers available and its location.
-Now choose a printer. The installation process starts by double-clicking on the respective printer. Here a printer at the CIP-Pool Jura serves as an example. During the installation process of some printers a warning message will be displayed which can be confirmed without hesitation. It is also possible that the installation process may take some minutes and seem to have crashed (no response). Just be patient :-). After that you can see the queue of the just installed printer. From this time on you can use the printer and choose it in programs such as Word etc.
-**Important: Your computer is connected to the printer as long as there is an active VPN connection. If you log out or restart your PC the connection will be interrupted. Even if you still can see the printer in programs you have to reconnect to it again.**
-\\
-Please note: After a certain period of time print jobs are being disposed. Every user should ask the advisors at the different locations for further information or read the announcements respectively.
-===== 5.) Installation of the Client software =====
-Since October 2011 you need a special Client software for using the printers. This software is installed on all studIT- and CIP-Pool computers on campus as well.
-After every sent print job the program shows a control message with the costs of the respective print job. After you have confirmed the control message your print job will be printed. This program also shows the current print contingent. \\
-The Client software has to be installed only once. There are versions for Windows (XP, Vista, 7), Linux and MacOS X.
-After connecting successfully to the printing server (see steps 1-3) you can also see a shared folder called "Install" which contains the Client program called "Client_Nutzer".\\
-(The complete path is [[\\print-win.student.uni-goettingen.de\Install\Client_Nutzer|\\print-win.student.uni-goettingen.de\Install\Client_Nutzer]].)\\
-Windows user just need to start the program "win-selbstinstallierend.exe" which automatically installs the Client on the computer.\\ \\
-Open the folder "Install" \\
-{{:support:drucken:win8_ppc_install_programm.png?450|}} \\ \\
-Open the folder "Client_Nutzer" \\
-{{:support:drucken:win8_client_nutzer_ordner.png?300|}} \\ \\
-Run the file by double-clicking on it \\
-{{:support:drucken:win8_win_selbstinstallierend.png?300|}}\\ \\
-Confirm the running of the file\\
-{{:support:drucken:win8_ausfuehren_bestaetigen.png?400|}}\\ \\
-Click on "Weiter" \\
-{{:support:drucken:win8_ppc_weiter.png?400|}} \\ \\
-After clicking on "Weiter" you will be lead to the license agreement. Please confirm by clicking on "Ich akzeptiere die Vereinbarung", then press "Weiter". \\
-{{:support:drucken:win8_ppc_agp.png?400|}} \\ \\
-Now you can choose the location on which the client will be saved on your computer. Although it is up to you, it is most reasonable to save it on "C:\Programs\PaperCut MF Client". Please note that the program needs at least 87,8 MB free storage space. \\
-{{:support:drucken:win8_ppc_pfad.png?400|}} \\ \\
-As components please choose "Lokale Installation (Alle Benutzer)" so that every user of the computer is able to use the program.
-\\
-{{:support:drucken:win8_ppc_lokale_install.png?400|}} \\  \\
-Now you can start to install the program by clicking on "Installieren". Before clicking on it, please make sure that you have chosen all options correctly.\\
-{{:support:drucken:win8_ppc_auswahl_bestatigen.png?400|}} \\ \\
-If the installation process is finished, tick "Client starten und Identität verifizieren (Empfohlen)" and click on "Fortfahren". Now a popup window opens.
-\\
-{{:support:drucken:win8_ppc_fertigstellen.png?400|}} \\
-Now log in with your student/ university account.\\
-{{:support:drucken:win8_ppc_login.png?400|}}
-If you have logged in successfully, a popup window on the right hand corner should appear which shows your print contingent.
-{{:support:drucken:win8_ppc_client_window.png?200|}}
-=== Run the  Client software after installation ===
-If the Client does not start automatically after installation you can search for the program via the metro surface.
-For doing so, press the windows key to switch into the metro surface and insert "paper". On the left hand side you can see the Paper Cut symbol with which you can run the program.
-{{:support:drucken:win8_ppc_metro.png?400|}}
-==== Running the program without installation process ====
-If you do not want to install the Client software on your computer or if it is not possible, you can also run the program "pc-client.exe" directly from the folder "win". The program is active and can be used until the restart of your computer. It was not installed.
-\\
-For using the Linux- or Mac OS-Clients you have to download and unpack the respective ZIP-file.
-===== Advice for a easy use =====
-Beim verbinden des Netzlaufwerkes in Punkt 3 können die Verbindungsdaten gespeichert werden.
-{{:support:drucken:win8_benutzername_und_kennwort.png?400|}} \\
-**Wichtig: Bei der Eingabe des Benutzernamens die Domain ug-student\ bitte nicht vergessen!**
-\\ \\
-Der Drucker kann dann mit Rechtsklick auf den Desktop gezogen und somit eine Verknüpfung erstellt werden.
-{{:playground:desktop_link.png?450|}}
-\\ \\
-Jetzt kann man sich noch den VPN-Client (nötig wenn du außerhalb des Uni-Netzes bist, also zuhause oder beim nicht gesicherten Goemobile-Netz) und den Papercutclient als Link auf den Desktop legen.\\ \\
-Dadurch muss man nach einem Neustart einfach nur die 3 Links in der Richtigen Reihenfolge (VPN -> PaperCutClient -> Drucker verbinden) anklicken und der Drucker ist verbunden.\\
-Die einzige Kennwortabfrage die dann noch kommt ist vom VPN-Client, da dieser das Kennwort nicht speichert.
-===== Mögliche Probleme – Lösung – Ansprechpartner =====
-Falls das Drucken am eigenen PC nicht funktioniert, könnten die folgenden Fragen vielleicht helfen:
-  * Habe ich den richtigen Drucker am richtigen Standort ausgewählt?
-  * Besteht eine aktive VPN-Verbindung?
-  * Habe ich genug Geld auf meinem Druckkonto?
-Sollten dennoch Probleme auftreten, wendet euch bitte an unsere Beratung an den [[support:studit_support:standorte|Helpdesks]].
-{{tag> drucken drucker zuhause printer win8 windows8}}